Returns & Exchanges
At CardsHQ, we want you to be completely satisfied with your new look. If your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery back to our warehouse.
Pack Your Items
Place the original items, including all tags and original packaging, into a secure shipping box or mailer and attach the return label.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing